Belleville Upgrades Emergency Services Across St. Clair County

St. Clair County is upgrading its emergency services to a Next Generation 911 system at the CEMCOM East call center to provide precise location data and enable text, photo and video transmission during emergencies.

Next Generation 911 Implementation

The upgrade at the CEMCOM East call center supplies dispatchers with more precise location data while opening the way for future multimedia transmission. This step directly affects emergency response in the Belleville area served by St. Clair County.

Belleville Alerts System

Belleville, Ontario operates the Belleville Alerts emergency notification system that sends automated phone calls or text messages to registered residents about large-scale emergencies, severe weather and shelter-in-place orders. Residents register with name and phone number to receive the alerts. Phone calls originate from 613-962-1379, with technical support available at 613-968-6481 ext. 3029. Belleville Fire and Emergency Services conducted a test notification for the system on June 18, 2025, to verify functionality before full public deployment. Residents can register online or at City Hall and Fire Station 1.

Ambulance Call Trends and Fire Service Transition

Hastings-Quinte Paramedic Services recorded a 37 percent rise in ambulance service requests in Belleville, Ontario over a five-year period, though officials note call volume this year is little changed from last year. In 2025 Belleville established a new tax table that transitions the Cannifton Rural area from rural and volunteer fire services to urban and full-time fire services for approximately 2,200 properties.

These measures build on existing local infrastructure to maintain response capability. Residents in Belleville, Ontario are encouraged to complete registration for Belleville Alerts through the city channels already listed. St. Clair County continues rollout of the Next Generation 911 features at the CEMCOM East call center.